Reference

What You Agree To When You Use ar999h

These terms set out the rules that apply to your account, your deposits through JazzCash, Easypaisa, or Raast, and your use of the game lobby — where local law and eligible regions permit access.

Applies to all account holdersCovers JazzCash, Easypaisa, Raast wallet useSubject to local law and eligible regionsUpdated when rules change
ar999h What You Agree To When You Use ar999h
TERMS CONTACT PATHS

Reach Us About These Terms

If a clause is unclear, or you want to raise a concern about how these terms have been applied to your account, our support team handles written queries and live chat. Have your account ID ready when you reach out — it speeds up the process considerably.

Team online

Live Chat

Start a live chat session from inside your account dashboard. Our support team can address terms queries, account holds, and wallet verification questions directly.

Email Support

Send a written query to our support address listed in your account settings. Email is the right path for formal terms disputes or requests for a terms clarification in writing.

Account Help Centre

The Help Centre inside your account covers common terms questions — account suspension reasons, wallet rules, and what happens when eligibility changes in your region.

HOW WE HANDLE THIS

Account Security and Policy Commitments

Our obligations under these terms are not just yours to follow — they bind us too. Here is how we approach the four areas that matter most to your account safety and your rights as someone using the platform.

Account Security

Your account is protected by OTP verification on login. If you notice access you did not authorise, contact support immediately and we will lock the account while we investigate.

Data Retention

We retain your account data — including transaction history for JazzCash, Easypaisa, and Raast deposits — for the period required under applicable law, then delete or anonymise it.

Requesting Changes

You can request a correction to your account details through the profile section. For data-access or deletion requests tied to these terms, submit via email and we respond within a reasonable timeframe.

Cookies and Tracking

We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can manage cookie preferences through your browser without affecting your core account access.

Common Questions About These Terms

These are the questions we see most often when someone reads through the terms for the first time. If your question is not here, live chat is the quickest way to get a direct answer.

Yes. Every transaction through your account wallet — JazzCash, Easypaisa, Raast, or Bank Transfer — is subject to these terms, including the rules on Deposit references and withdrawal verification.

We will always notify you of material changes via the email on your account before the update takes effect. Continued use after that date means you accept the revised terms.

Depending on the breach, we may suspend or permanently close your account. Funds held in your wallet at the time are handled according to the wallet policy section of these terms.

Send a written request to our support email address. We will confirm receipt and provide the relevant account data within the timeframe required under applicable law for your region.

Yes. Whether you access the lobby on mobile via your browser or on desktop, the same terms apply. Your account, wallet, and game history are consistent across both.

Start with live chat for a quick response, or email support if you need a written record. State your account ID and the specific clause you are disputing so we can review it efficiently.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.